![]() ![]() It positively impacts customer experienceĬustomers are fickle because they have a lot of options. In such situations, a properly managed trucking software helps companies assign orders to the right drivers, with the right place and time - saving both time and money. Last-mile deliveries are expensive and can add 41% more costs to logistics when not managed properly. ![]() When your company is unable to ensure seamless execution of last-mile deliveries, the overall efficiency of the company suffers. Through good trucking dispatch software, you can also inform dispatchers or drivers to deliver certain products to specific customers on a priority basis. This, in turn, helps you retain customers- because when their deliveries are on time, they stay happy. For a good transportation service, there is a need for good trucking software, because it keeps the logistics on track. When your customers are satisfied with your service, they will continue availing your services. Good transportation is a crucial factor that affects the growth of any company. Transportation is a critical touchpoint between brands and customers What does an automated transport dispatch service do and how it can improve logistics operations.įollowing are the reasons why such software solutions are getting renewed focus:ġ. To manage and execute such high volumes of logistics activities modern businesses are leveraging automated dispatch services. The increase in demand for online delivery further intensifies transportation activities across the globe. A survey conducted by UNCTAD and Netcomm Suisse E-commerce Association shows that online purchases have increased by 6-10% across most product categories, such as cosmetics and personal care, fashion and accessories. There has been an increase in online delivery services post-COVID. This is where advanced transportation dispatch software solutions come in. With traditional transportation execution practices, it becomes even more cumbersome. Managing drivers and large transportation fleets is not an easy task. But that's how it should be and savvy brands want to keep it that way. ![]() ![]() When buying online, the customer does not know about the processes involved that make up for a successful and delightful delivery. ![]()
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